Location: Cape Town
Department: Corporate Travel Services
Languages: French & English (Fluent)
We are looking for a detail-oriented and customer-focused French Travel Consultant to manage travel arrangements for employees of a major international corporate client.
In this role, you will ensure that staff travel is efficient, cost-effective, and fully compliant with corporate mobility policies, while providing professional support for bookings, changes, and urgent travel situations.
If you thrive in a fast-paced environment, enjoy solving problems, and have strong organisational skills, we’d love to hear from you.
What You’ll Do
• Receive and review travel requests through our internal system and ensure they comply with company mobility policies
• Book flights, accommodation, and travel arrangements using our travel agent booking platform
• Select the most efficient options in terms of cost and travel time
• Escalate any complex requests or policy concerns to the Department Manager or Mobility Coordinator
• Manage special travel requests (extra luggage, assistance services, pets, etc.) with our travel partners
• Handle booking changes, cancellations, and travel emergencies such as airline disruptions or strikes
• Maintain and update travel tracking spreadsheets to ensure accurate reporting and record keeping
• Support the reporting team with monthly Airplus invoice verification
• Monitor Key Performance Indicators (KPIs) – responding to VIP/urgent requests within 24 hours and standard requests within 48 hours
• Track and report cost savings achieved on bookings
• Provide backup support to other Travel Desk team members when needed
What We’re Looking For
✔ Fluent French and English communication skills (written and verbal)
✔ Strong organisational and problem-solving skills
✔ Ability to work under pressure and manage multiple requests simultaneously
✔ Professional communication with colleagues and international stakeholders
✔ Strong attention to detail and responsiveness
Technical Skills
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Experience with travel booking systems is an advantage
Submit detailed cv to: lee@igholdings.co.za or Call us on 0645117548 W/App: 0645117548