The Operations Manager is responsible for overseeing the day-to-day operations. This includes ensuring the efficient and compliant handling, storage, and retrieval of physical and electronic records across the organization.
Key to the role:
- Lead and manage the operational and warehouse team, ensuring efficient and effective operations.
- Oversee the creation, maintenance, and organization of both digital and physical records across the organization.
- Process Improvement
- Develop, implement, and evaluate best practices for records management, including filing, indexing, storage, retrieval, and archiving.
- Continuously improve records management processes to increase efficiency, accuracy, and accessibility.
- Compliance & Risk Management
- Ensure that records management practices adhere to legal, regulatory, and industry standards.
- Supervise and train a team of records management specialists, data capturing clerks, drivers and assistants.
- Develop training programs to keep staff updated on records management policies, procedures, and technologies.
- Work with IT and other departments to implement and maintain our electronic document management systems (EAS)
- Support the digitization of physical records and the transition to electronic storage solutions.
- Prepare and present reports on day-to-day workflow.
- Give daily stats on any scanning jobs of number of scans done per day
- Submit Monthly Audit and warehouse inspection checks
Essentials:
3 years relevant experience in warehousing and operations functions;
Supervise work through the planning and scheduling of work, and the review and approval of tasks The role requires strong leadership, a deep understanding of records/file management; best practices, and the ability to implement operational strategies to improve workflow, data access, and regulatory compliance.
Submit detailed cv to: lee@igholdings.co.za or Call us on 0645117548 W/App: 0645117548