This office based position will suit a candidate with matric and at least 5 years experience in a similar environment.
Key duties includes:
- Collection of outstanding debts
- Handling of clients sensitively
- Working under strict deadlines in a pressurized environment.
- Keep track of assigned accounts to identify outstanding debts
- Plan a course of action to recover outstanding payments
- Locate and contact debtors to inquire on their payment status
- Negotiate payment deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationship with debtors when possible to avoid future issues
- Update account status and database regularly
Requirements
- 5 years proven experience in a similar position
- Experience in working with targets and tight deadlines
- Excellent communication and people skills
- Working knowledge of MS Office and databases
- Ability to be polite and compassionate without lacking confidence
Submit a detailed cv to: bookkeeping@igholdings.co.za – include current salary and availability in your application. For further enquiries : 021 830 5295. This role can be viewed on our Facebook and website: www.igholdings.co.za
